Shipping policy

Shipping Policy

Free shipping

Shipping is free on every order.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with your tracking number as soon as your order ships.

Delivery time

Once shipped, orders are delivered within 4–8 business days, depending on your location.

Where we ship

We ship worldwide, with free shipping to every country.

Tracking your order

Use the tracking number in your shipping confirmation email to follow your package. If you have not received it, check your spam folder or write to us.

Delays and lost packages

Carriers can occasionally experience delays, especially during the holiday season. If your order has not arrived within the expected time, contact us and we will help you right away.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Contact

For any shipping question, write to diosproyector@gmail.com.